1. Introduction
Your privacy matters. We process personal data in accordance with applicable data protection laws and the conditions of our Curaçao eGaming licence (No. 8048/JAZ).
2. Data We Collect
- Account data: email, password (hashed), date of birth, country.
- Verification data (KYC): government ID and proof of address, where required.
- Transaction data: deposits, withdrawals, wallet addresses, payment method details.
- Usage data: device, IP address, gameplay history, session activity.
3. How We Use Data
- To operate your account and process deposits and withdrawals.
- To comply with legal, KYC and anti-money-laundering obligations.
- To detect fraud and protect the integrity of games.
- To provide support and, where consented, send promotional offers.
4. Legal Basis
We process data on the basis of contract performance (operating your account), legal obligation (KYC/AML), legitimate interest (fraud prevention), and consent (marketing — which you can withdraw at any time).
5. Cookies
We use essential cookies for login and security, and analytics cookies to improve the service. You can manage non-essential cookies through your browser or our cookie banner.
6. Sharing & Processors
We share data only as necessary with: licensed payment and cryptocurrency processors, identity-verification (KYC) providers, and regulators where legally required. We do not sell your personal data.
7. Data Retention
We retain personal data for as long as your account is active and thereafter for the period required by gaming and AML regulations, after which it is securely deleted or anonymised.
8. Security
All data transmitted between your device and our servers is protected with 128-bit SSL encryption. Player funds are held in segregated accounts. Two-factor authentication is available for all accounts.
9. Your Rights
- Access a copy of the personal data we hold about you.
- Request correction of inaccurate data.
- Request erasure, subject to our legal retention obligations.
- Object to or restrict certain processing, and withdraw marketing consent.
10. International Transfers
Where data is transferred outside your country, we apply appropriate safeguards consistent with applicable data protection law.
11. Contact
For privacy requests, contact [email protected]. General help is available via live chat and our FAQ.